Ratings & Reviews
Resident Reviews
|Recommended: YesIt’s better than others — I recommend it
response from property -Miguel, you've left me wondering why we are only "better than others"? We strive for being the best and would love to hear your comments as to how we can improve. Regardless, thank you for taking the time to review the community. We love hearing from our residents!. Regards, Amber Riley - Regional Supervisor
|Recommended: YesThis property is beautiful and in a great location. — I have truly enjoyed living at Enclave at Mira Lagos. The property is is beautiful, the residence are nice and the staff has always been professional and helpful. One of my favorite qualities about this property is the grounds and pool maintenance,they work very hard to keep the property aesthetically pleasing. The community event team host event each month to help residence mix and mingle, this is something that truly stands out from other properties.
Thank you for the review Jennifer, it's good to know you are enjoying the Apartment Life events. We think they do a wonderful job of coordinating events and getting residents involve, now we have a first hand account! My onsite team works tirelessly to keep the community clean and free of debris and the pool sparkling and inviting. I can't wait to share your comments with them. Thanks again! Amber Riley - Regional Supervisor
|Recommended: YesThe best — The best
Thank you for your excellent review Charles. As you know we have new members on our staff, I will make sure that they know that they are doing a great job and that it is appreciated. Teresa Kaspari.
|Recommended: Yes.Great place to live — The property is well maintained with a warm and friendly staff. Comfortable enviroment which is safe and quiet during all times of the day
Alonzo, thank you for recent 5-star review. It is always nice to hear that you are happy here at Enclave At Mira Lagos. I will let my staff know about the excellent review. Teresa Kaspari
|Recommended: Yes. — Yes
Hi Pramod! Thank you for the 4 star rating. Is there anything we can do to make that a 5 star?
|Recommended: YesGreat place to stay — Office staff are very sweet and genuinely care. Great with kids Made me want to stay because of their relationship with my kids. They are my second and third pair of eyes when it comes to them and it helps because I am at work and have no one else to rely on.
Greetings Cristina, thank you for your recent 5-star review. I appreciate hearing what a wonderful office staff is here at Enclave At Mira Lagos. They are one of the best TEAMs I have had the pleasure of working with. Teresa Kaspari
|Recommended: YesGreat place to live — Quality living space inside and out. Super responsive maintenance staff
Good Afternoon Kenneth. Your review has made our week. The Maintenance staff here work very hard and it is always nice for them to hear that they are appreciated. Teresa Kaspari
|Recommended: YesNeed to take better care of spider problem — There are a lot of spiders throughout the facility, especially on the stairs as well as under the covered parking, my vehicle be covered in new spider webs daily..
Thank you, Jamar for you input. We are aware of the situation. The following changes have been made to correct this issue. We have added and trained new staff and I’m sure you have seen the difference in the breezeways and carports. Please let us know if your area should ever need special attention. Again, thank you for your review so that we may make your living experience here a very pleasant one. Next time maybe we can get a 5-star review on the grounds. Regards, Teresa Kaspari, Community Manager.
|Recommended: YesRent Drop Box — I think there should be a rent drop box for those who pay with money orders checks. Sometimes rent due dates fall on non office hours days which could inconveniently cause a late fee. I also do no think it is fair to charge a 90 fee to use a vise card. Other than that great place to live.
|Recommended: YesLove it — I love living here. These are the best apartments I have lived in- leasing office, maintenance, and surroundings.
Adrienne - We love that you are loving your experience here at EML. I have a great team and can't wait to share your review with them. You've made our day!
|Recommended: YesNice place to live — It’s a great place to live, but if your having company. Don’t forget your parking passes, bc your friends and family will be towed. 💁🏽♂️
Thanks for the 4 star review Justin, and thank you for requesting a renewal contract. Parking permits are restricted to residents only as in most apartment communities. However, we do have visitor parking spaces inside and outside of the gates for your friends and family. In fact there are 25 spaces that are conveniently located close to you building. And few months ago we actually added more spaces. Any non-resident can use these spaces without fear of being towed. As for the construction, the townhomes and patio homes that are being built next to and across from us, should be short lived. We hope this helps. regards, Amber Riley
|Recommended: YesVery happy here — We move here one year ago and I’m do happy they have an amazing group of beautiful ladies always with the smile and ready to help us with any questions we have,I like to appreciate all the hard work they do is always clean and me and my husband are very happy here God bless you 🌻❤️😊
Awe...thank you for the kind words. I do have an amazing staff and it is wonderful to be recognized for our efforts. I will make sure my staff reads your review.
Regards,
Amber Riley
|Recommended: YesBeautiful, safe, serene — I would tell them that they should absolutely live here. I have had no issues with residing here and plan to renew for as long as I can.
Wow! Majestic, we appreciate your review. I will make sure my staff sees your comments.
Regards,
Amber Riley
|Recommended: YesWith the exception of parking this complex is great — Honestly it's great with the exception of minimal parking and being able to hear the people above you everywhere they move that doesn't have carpet. If you arrive back at the complex later than 7, there is a good chance you will not be parking near your building. Visitor parking and cars in the fire lane are not monitored. I've seen vehicles parked in fire lanes for hours at a time and the same few cars in the visitors spots for weeks.
Hi Dakota, Thank you for your review. No one should ever park in a fire lane and abuse of visitor parking is just not neighborly. These items are best handled as they are observed. You can call the office and we will address the issue or if you are calling after business hours, one of our two courtesy staff will respond. Regarding hearing your neighbors above you, it is a multi-family community and though we put in dampeners, you will still hear people above. We're more than happy to discuss terms for transferring if this is a serious issue in your home. Thanks for your input, it will help us improve the community.
|Recommended: YesSpectacular Luxury Apartment Home Living — I appreciate the staff at Mira Lagos, courteous, helpful and make you feel at home. I always received superior customer service and nowadays that's a quality that is hard to find. I enjoyed my stay and would highly recommend Mira Lagos to family or friends.
The property is beautiful, manicured grounds, offers great views and wildlife such as birds, ducks and turtles. Very peaceful and relaxing. Make this your next choice for fine living you cannot go wrong
Thanks for the glowing review Damon! It's great to hear you enjoyed your time here. We wish you all the best in your new job and hope you will look us up if you ever find yourself back in Texas. Regards, Amber Riley
The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Enclave at Mira Lagos", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Enclave at Mira Lagos", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose