Ratings & Reviews

Overall Rating

4
(93 reviews)
93.5% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by AnaLisa M. - |Recommended: YesVery comfortable and respectful neighbors — Comfortable and quiet but be prepared to face lots and lots of spiders that sometimes are able to get into the home. Best apartment I have ever lived in regardless.
response from property -Hi AnaLisa! We are so pleased that you consider Enclave at Mira Lagos to be the best apartments that you have lived in. That's awesome! We understand that you are having a problem with spiders. With Enclave at Mira Lagos being a newer build, and having construction near by, it is hard to control nature. Please call us or put a work order in online if you would like to schedule for pest control to come out. Pest control comes every Thursday. -EML Staff
submitted by Nita H. - |Recommended: YesGood — Ok spiders and breeze way out of control
response from property -Hi Nita, Thank you for your review. We are so sorry that you are having issues with spiders. Being that we are by Joe Pool Lake and a newer build, it is a process and sometimes difficult to control nature. We would be happy to spray for spiders throughout your building. With that being said, every year seems to be getting better! Let us know if there is any other way we can help. - EML Staff
submitted by Miguel R. - |Recommended: YesIt’s better than others — I recommend it
response from property -Miguel, you've left me wondering why we are only "better than others"? We strive for being the best and would love to hear your comments as to how we can improve. Regardless, thank you for taking the time to review the community. We love hearing from our residents!. Regards, Amber Riley - Regional Supervisor
submitted by Jennifer O. - |Recommended: YesThis property is beautiful and in a great location. — I have truly enjoyed living at Enclave at Mira Lagos. The property is is beautiful, the residence are nice and the staff has always been professional and helpful. One of my favorite qualities about this property is the grounds and pool maintenance,they work very hard to keep the property aesthetically pleasing. The community event team host event each month to help residence mix and mingle, this is something that truly stands out from other properties.
response from property -Thank you for the review Jennifer, it's good to know you are enjoying the Apartment Life events. We think they do a wonderful job of coordinating events and getting residents involve, now we have a first hand account! My onsite team works tirelessly to keep the community clean and free of debris and the pool sparkling and inviting. I can't wait to share your comments with them. Thanks again! Amber Riley - Regional Supervisor
submitted by Charles S. - |Recommended: YesThe best — The best
response from property -Thank you for your excellent review Charles. As you know we have new members on our staff, I will make sure that they know that they are doing a great job and that it is appreciated. Teresa Kaspari.
submitted by Alonzo G. - |Recommended: Yes.Great place to live — The property is well maintained with a warm and friendly staff. Comfortable enviroment which is safe and quiet during all times of the day
response from property -Alonzo, thank you for recent 5-star review. It is always nice to hear that you are happy here at Enclave At Mira Lagos. I will let my staff know about the excellent review. Teresa Kaspari
submitted by Pramod N. - |Recommended: Yes. — Yes
response from property -Hi Pramod! Thank you for the 4 star rating. Is there anything we can do to make that a 5 star?
submitted by Cristina T. - |Recommended: YesGreat place to stay — Office staff are very sweet and genuinely care. Great with kids Made me want to stay because of their relationship with my kids. They are my second and third pair of eyes when it comes to them and it helps because I am at work and have no one else to rely on.
response from property -Greetings Cristina, thank you for your recent 5-star review. I appreciate hearing what a wonderful office staff is here at Enclave At Mira Lagos. They are one of the best TEAMs I have had the pleasure of working with. Teresa Kaspari
submitted by Kenneth S. - |Recommended: YesGreat place to live — Quality living space inside and out. Super responsive maintenance staff
response from property -Good Afternoon Kenneth. Your review has made our week. The Maintenance staff here work very hard and it is always nice for them to hear that they are appreciated. Teresa Kaspari
submitted by Jamar A. - |Recommended: YesNeed to take better care of spider problem — There are a lot of spiders throughout the facility, especially on the stairs as well as under the covered parking, my vehicle be covered in new spider webs daily..
response from property -Thank you, Jamar for you input. We are aware of the situation. The following changes have been made to correct this issue. We have added and trained new staff and I’m sure you have seen the difference in the breezeways and carports. Please let us know if your area should ever need special attention. Again, thank you for your review so that we may make your living experience here a very pleasant one. Next time maybe we can get a 5-star review on the grounds. Regards, Teresa Kaspari, Community Manager.
submitted by Brittany H. - |Recommended: YesRent Drop Box — I think there should be a rent drop box for those who pay with money orders checks. Sometimes rent due dates fall on non office hours days which could inconveniently cause a late fee. I also do no think it is fair to charge a 90 fee to use a vise card. Other than that great place to live.
response from property -Hi Brittany, For security reasons, we can not set up a rent drop box. However, you can always pay over the resident portal so you are not late. We understand that no one wants to pay extra fees, but keep in mind that it is the banks fee and that is out of our hands. We do appreciate the feedback! Best, -EML Staff
submitted by Adrienne B. - |Recommended: YesLove it — I love living here. These are the best apartments I have lived in- leasing office, maintenance, and surroundings.
response from property -Adrienne - We love that you are loving your experience here at EML. I have a great team and can't wait to share your review with them. You've made our day!
submitted by Justin Y. - |Recommended: YesNice place to live — It’s a great place to live, but if your having company. Don’t forget your parking passes, bc your friends and family will be towed. 💁🏽‍♂️
response from property -Thanks for the 4 star review Justin, and thank you for requesting a renewal contract. Parking permits are restricted to residents only as in most apartment communities. However, we do have visitor parking spaces inside and outside of the gates for your friends and family. In fact there are 25 spaces that are conveniently located close to you building. And few months ago we actually added more spaces. Any non-resident can use these spaces without fear of being towed. As for the construction, the townhomes and patio homes that are being built next to and across from us, should be short lived. We hope this helps. regards, Amber Riley
submitted by Jessica &. - |Recommended: YesVery happy here — We move here one year ago and I’m do happy they have an amazing group of beautiful ladies always with the smile and ready to help us with any questions we have,I like to appreciate all the hard work they do is always clean and me and my husband are very happy here God bless you 🌻❤️😊
response from property -Awe...thank you for the kind words. I do have an amazing staff and it is wonderful to be recognized for our efforts. I will make sure my staff reads your review. Regards, Amber Riley
submitted by Majestic R. - |Recommended: YesBeautiful, safe, serene — I would tell them that they should absolutely live here. I have had no issues with residing here and plan to renew for as long as I can.
response from property -Wow! Majestic, we appreciate your review. I will make sure my staff sees your comments. Regards, Amber Riley

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Enclave at Mira Lagos", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Enclave at Mira Lagos", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose